Legal
Privacy policy
This policy explains what we collect, why we collect it, and the choices you have. Have a legal professional review it against your jurisdiction before launch.
Information we collect
We collect the information you give us directly: your name, email address, optional phone number, and message content when you join the first batch list, submit a contact or professional inquiry, or place an order. If you order, our payment processor collects and processes your payment and shipping details.
We also collect limited technical information such as marketing campaign parameters (UTM values) and basic analytics events, but only after you accept analytics in the consent banner.
How we use information
To send the launch and product updates you asked for, to respond to your messages, to fulfil and support orders, to improve the site, and to meet legal obligations. We do not sell your personal information.
Email and SMS consent
Email updates require explicit consent and every message includes an unsubscribe link. SMS updates are optional, require separate consent, and you can stop them at any time by replying STOP. Message and data rates may apply.
Payments
Card details are handled by our payment processor and are never stored on our servers.
Cookies and analytics
We use essential storage to run the site and consent-gated analytics to understand which pages are useful. No analytics event is recorded until you accept. You can change your choice at any time by clearing site data.
Sharing
We share data only with service providers that operate the site on our behalf, such as hosting, database, email, and payment providers, and only as needed to deliver the service or comply with the law.
Retention
We keep signup and order records for as long as needed to provide the service and to satisfy legal, accounting, and reporting requirements.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or export your personal information, and to withdraw consent. Contact hello@gumrenew.com and we will respond in line with applicable law.
Children
This site is intended for adults. We do not knowingly collect personal information from children.
Contact
Questions about this policy: hello@gumrenew.com.